Ninebot Gokart PRO
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RETURN, EXCHANGE, REFUND AND OTHER POLICIES:
If you would like to issue a return or exchange or want a refund, Kids on Wheelz advises you to thoroughly read this entire page. Despite the fact that we have this page divided it into sections for an easier read, it is important that you understand all the guidelines listed in this policy as they may be significant to the return/exchange/refund you require.
Sincerely, Kids on Wheelz
PRE ORDER CANCELLATION
A 10% Cancellation fee be charged to cancel any pre order item.
Kids on Wheelz offers their customers a fifteen-day return policy with guidelines that can be read below:
- All returns must be proceeded within fifteen days from the date of delivery. After fifteen days, you cannot issue a return as Kids on Wheelz will not accept it.
- There is a 20% Restocking fees for Wonderfold and Radio Flyer products
- Any product(s) being returned must be unused/in original condition:
- Original conditions are met if:
- The product was not assembled;
- The product was not disassembled;
- The product was not disassembled after assembling;
- The product is in original packaging;
- The product includes all accessories/parts that were sent out.
All returns must be shipped to the correct address: 2450 Finch Ave W Unit 12, North York, ON M9M 2E9, Canada. Do not ship the product back to the manufacturer. If the product is not received to the address provided and by the correct facility, a refund will not be completed. Please note that products must be received at the address provided above before a complete refund is provided. Items that are purchased as a discounted price are final sale and thus cannot be refunded. However, a partial refund may be provided in certain and exceptional situations only, which include the following:
- The product delivered has been opened is subjected to 15% restocking fee deductible from total sale price;
- The product delivered is not in its original condition, is damaged, or is missing parts for reasons due to company/manufacturing errors;
- The product delivered has visible signs of use.
In addition, if you are issuing a return for a product purchased with Kids on Wheelz, we will not cover shipping costs — customers must pay for return shipping. It is highly recommended to use a reliable shipping company that offers a tracking service (continue reading section titled “SHIPPING" for further details). To initiate, process, and complete a return, please contact Kids on Wheelz via email (email@example.com) with a proof of purchase.
Kids On Wheelz is always working with manufacturers to provide the highest and most satisfactory quality available. Therefore, we offer a free one-year warranty that covers the motherboard and motor. Along with this, we provide our customers with a free three-month battery warranty.
In order to validate your warranty, the motherboard, motor, and battery must be used appropriately and meet manufacturing guidelines. Any unauthorized tampering, repair attempts or aftermarket add on items used may result in a voided warranty. For issues regarding the warranty, please contact Kids on Wheelz via email (firstname.lastname@example.org).
EXCHANGES (if applicable)
Only damaged or defective products are available for exchange. However, any faulty issue that can be resolved without replacing the entire product will be offered before exchange by Kids on Wheelz. If there is a need to exchange an item purchased with Kids on Wheelz, please contact email@example.com before shipping the products back.
REFUNDS (if applicable)
LATE OR MISSING REFUND (if applicable)
A refund can take up to seven business days; however, this does not mean your refund will be posted immediately. There is often a brief processing period before repayments are officially posted. If the refund has not been received, verify the method of payment again, with the bank or credit card. The next step will be to contact the bank or credit card company. This should resolve the issue, but if you are still having trouble, please contact us at firstname.lastname@example.org.
Please be advised Kids On Wheelz is not responsible for any late fees, interest fees, penalties or any other charges charged to the customer by the bank or credit card company.
SALE ITEMS (if applicable)
As mentioned in the section titled "RETURNS, " only regular priced items are available for a full refund if all conditions are met and approved by inspection. Unfortunately, sale items or final sale items cannot be refunded.
At the time of purchase, if the item was marked as a gift and is shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be emailed to you. If the item was not marked as a gift when purchased or the gift purchaser had the order shipped to themselves instead of sending it to the receiver, we would only refund the original buyer.
Before shipping the product back to Kids on Wheelz, contact email@example.com for individual instruction(s) regarding your product. Further shipping details will be provided after you have contacted us. Please note that customers will be held responsible for paying the return shipping for their products and these shipping costs are non-refundable.
The cost of shipping will be deducted from the original amount paid to purchase the product. In other words, if you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the shipping time, return time, exchange time and shipping may vary. Any product that is shipped to Kids On Wheelz with a value of over $75.00 is advised to have track-able shipping service or shipping insurance. Please note that Kids On Wheelz is not responsible for any items that may be lost, stolen, damaged or not received during shipping to any of our facilities.
Order Your limtied Edition Gokart Pro
lead time is required for all segway items
2-4 weeks can accrue due to backlogs from Segway
Due to high demand and limited supply, please pre-order to guarantee a unit when our shipment arrives every 3-6 Weeks.
Fun for All
The Ninebot Gokart PRO is designed with an adjustable frame and steering wheel to fit riders between 4’5” to 6’3”. The high-strength frame can carry up to 220lbs of maximum payload and its high torsional rigidity effectively withstands impacts from the road.
*Riders between the ages of 14-18 require adult supervision.
Superior Racecar-Inspired Design
Look & Performance in one fell swoop, the Ninebot Gokart PRO, which has won four major global design awards, has been recognized by international designers for its outstanding design, pushing the aesthetics of go karts to a new level, and making drivers fall in love with its strong performance.
Take it Everywhere
The Ninebot Gokart PRO is collapsible to fit into most vehicle trunks, allowing you to take it wherever you want to go.
Four Driving Modes
Suitable for beginners and professionals, everyone can enjoy the ride.
Get ready to experience go-karting like never before with power oversteer drifting.
Drift like a Pro
The Ninebot Gokart PRO’s customized high-end brushless motor without a Hall sensor uses pure copper coil and features small internal resistance, reduced heat, and electricity loss, thus improving cruising capacity of kickscooter.
Special Drifting TPE Rear Tires
The cutting-edge TPE rear tires bring users the most exciting drifting experience ever. The controllable rear-end and high-speed cornering make it easier to show off drifting techniques just like a professional racer.
Designed As Supercars
The Gokart PRO has an RR design; the rear engine and the rear-wheel-drive are set up like supercars. The weight distribution is designed with 40% front and 60% rear.
Triple Anti-collision Protection
The front end of the Gokart PRO features three layers of TPE impact protection to increase the safety of the rider. The Steel frame can protect the body to maintain the shape. Middle layer: The High Polymer material can absorb the energy of the impact of collision. Outer layer: TPE front lip can reduce damage during a collision.
High-Strength Steel Frame
The Ninebot Gokart PRO comes with a high-strength steel frame that can carry a payload of up to 220 lbs and reduces chassis flex during high-performance driving.
Dual Communication Technology
Dual-channel transmission systems consisting of wire transmission and Bluetooth transmission will guarantee stable communication.
Auto Hold System
The automatic holding system can prevent slippage when the Gokart Pro is parked on a slope.
TPE Wide-Body Protection
The protection strip can absorb the force of impact from all sides.
Racecar-Inspired Metal Pedals
The metal pedals bring riders the excitement of racing, with a premium feel, plus added durability.
High-Traction Steering Wheel
The high-traction steering wheel provides riders with maximum control.
Incorporates Formula 1 style rear LED reflector to protect the rider when the environment in the dark.
Upgraded Racer Seat
The racing-inspired seat has side bolsters that provide riders with maximum support during aggressive driving.
Front LED Light
The laser green front light LED protects the rider when visibility is low.
Manual Hand Brake
The manual handbrake can be used when drifting, and can also be used as an effective way of braking during emergencies.
Aerodynamic Rear Wing
The aerodynamic rear wing adds additional downforce and stability while riding at high speeds.
High-Grip Front Tires
The high-grip front tires provide excellent levels of grip and control when taking sharp turns.