NINEBOT SEGWAY KICKSCOOTER G30LP
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RETURN, EXCHANGE, REFUND AND OTHER POLICIES:
If you would like to issue a return or exchange or want a refund, Kids on Wheelz advises you to thoroughly read this entire page. Despite the fact that we have this page divided it into sections for an easier read, it is important that you understand all the guidelines listed in this policy as they may be significant to the return/exchange/refund you require.
Sincerely, Kids on Wheelz
PRE ORDER CANCELLATION
A 10% Cancellation fee be charged to cancel any pre order item.
Kids on Wheelz offers their customers a fifteen-day return policy with guidelines that can be read below:
- All returns must be proceeded within fifteen days from the date of delivery. After fifteen days, you cannot issue a return as Kids on Wheelz will not accept it.
- There is a 20% Restocking fees for Wonderfold and Radio Flyer products
- Any product(s) being returned must be unused/in original condition:
- Original conditions are met if:
- The product was not assembled;
- The product was not disassembled;
- The product was not disassembled after assembling;
- The product is in original packaging;
- The product includes all accessories/parts that were sent out.
All returns must be shipped to the correct address: 2450 Finch Ave W Unit 12, North York, ON M9M 2E9, Canada. Do not ship the product back to the manufacturer. If the product is not received to the address provided and by the correct facility, a refund will not be completed. Please note that products must be received at the address provided above before a complete refund is provided. Items that are purchased as a discounted price are final sale and thus cannot be refunded. However, a partial refund may be provided in certain and exceptional situations only, which include the following:
- The product delivered has been opened is subjected to 15% restocking fee deductible from total sale price;
- The product delivered is not in its original condition, is damaged, or is missing parts for reasons due to company/manufacturing errors;
- The product delivered has visible signs of use.
In addition, if you are issuing a return for a product purchased with Kids on Wheelz, we will not cover shipping costs — customers must pay for return shipping. It is highly recommended to use a reliable shipping company that offers a tracking service (continue reading section titled “SHIPPING" for further details). To initiate, process, and complete a return, please contact Kids on Wheelz via email (firstname.lastname@example.org) with a proof of purchase.
Kids On Wheelz is always working with manufacturers to provide the highest and most satisfactory quality available. Therefore, we offer a free one-year warranty that covers the motherboard and motor. Along with this, we provide our customers with a free three-month battery warranty.
In order to validate your warranty, the motherboard, motor, and battery must be used appropriately and meet manufacturing guidelines. Any unauthorized tampering, repair attempts or aftermarket add on items used may result in a voided warranty. For issues regarding the warranty, please contact Kids on Wheelz via email (email@example.com).
EXCHANGES (if applicable)
Only damaged or defective products are available for exchange. However, any faulty issue that can be resolved without replacing the entire product will be offered before exchange by Kids on Wheelz. If there is a need to exchange an item purchased with Kids on Wheelz, please contact firstname.lastname@example.org before shipping the products back.
REFUNDS (if applicable)
LATE OR MISSING REFUND (if applicable)
A refund can take up to seven business days; however, this does not mean your refund will be posted immediately. There is often a brief processing period before repayments are officially posted. If the refund has not been received, verify the method of payment again, with the bank or credit card. The next step will be to contact the bank or credit card company. This should resolve the issue, but if you are still having trouble, please contact us at email@example.com.
Please be advised Kids On Wheelz is not responsible for any late fees, interest fees, penalties or any other charges charged to the customer by the bank or credit card company.
SALE ITEMS (if applicable)
As mentioned in the section titled "RETURNS, " only regular priced items are available for a full refund if all conditions are met and approved by inspection. Unfortunately, sale items or final sale items cannot be refunded.
At the time of purchase, if the item was marked as a gift and is shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be emailed to you. If the item was not marked as a gift when purchased or the gift purchaser had the order shipped to themselves instead of sending it to the receiver, we would only refund the original buyer.
Before shipping the product back to Kids on Wheelz, contact firstname.lastname@example.org for individual instruction(s) regarding your product. Further shipping details will be provided after you have contacted us. Please note that customers will be held responsible for paying the return shipping for their products and these shipping costs are non-refundable.
The cost of shipping will be deducted from the original amount paid to purchase the product. In other words, if you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the shipping time, return time, exchange time and shipping may vary. Any product that is shipped to Kids On Wheelz with a value of over $75.00 is advised to have track-able shipping service or shipping insurance. Please note that Kids On Wheelz is not responsible for any items that may be lost, stolen, damaged or not received during shipping to any of our facilities.
THE NEW G30 IS NOW MORE POWERFUL AND MORE FUN. EXPERIENCE THE MODERN SCOOTER AS IT CARRIES YOU EFFORTLESSLY AROUND YOUR ADVENTURES.
- 10-inch Pneumatic Tires
- Built-In Front LED Lights
- Max speed: 18.6 mph
- Typical range: 25 miles
- 20% Hill Grade
- IPX5 Water-Resistant
- 6.5H Fast Charging
- 18,650 Lithium Batteries
- 220Lbs Weight Load
Extraordinary Functionality to Upgrade your Riding Experience
Ninebot KickScooter Max G30LP strives to reach new heights of performance. When you ride on the road, the stronger brushless direct current motor delivers a fast and sturdy riding experience.
Classic Quick Folding System
Ninebot KickScooter MAX G30LP can be folded with ease in a mere 3 clicks. It is easy to carry on public transportation, store in your car, and take to any destination you desire effortlessly. Also, equipped with the folding mechanism of the high-end folding bikes, it is safe and durable.
LED Digital Dashboard
The LED digital dashboard can show you the battery and speed information at a glance.
Three Riding Modes to Meet Your Riding Styles
Eco, Standard, and Sports modes can be directly accessed by the intuitive LED dashboard and can be switched by two clicks, easily controlled under different riding modes.
Highly Elevated Riding Experience
The Ninebot MAX G30LP is equipped with the newly upgraded self-sealing flat-free tires, which provides an elevated driving experience with the combination of comfort and shock absorption features, designed to increase riding safety.
Regenerative Braking System Recycles Energy from Riding & Provides a Longer Range
The Ninebot KickScooter Max G30LP features a regenerative braking system that turns the scooter into an electric vehicle powered by electricity and recycled energy from riding. Energy will be collected from regenerative braking and distributed when you need a boost, which enhances the user.
7-inch Spacious Platform
The Ninebot MAX G30LP leverages a 7-inch widened platform providing extra comfort for you. Its anti-slippery design with increased contact friction provides stability for the rider.
Segway-Ninebotl App Connectivity
Connect the Ninebot Max G30LP with the Segway-Ninebot app through Bluetooth to check your riding speed and remaining battery. You can also upgrade the scooter firmware over-the-air and monitor riding data, which enhances your overall riding experience.