1. Introduction

This privacy policy describes the policy of Kids On Wheelz  regarding the collection, use, storage, sharing and protection of your personal information. This Privacy Policy applies to our website and its services.

In this Agreement, “we” or “us” refers to Kids On Wheelz, including our parents, subsidiaries, and affiliates, and our and their officers, directors, agents, and employees.

By using our website and services, you hereby explicitly consent to us for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and the User Agreement.

We may change this Privacy Policy from time to time without prior notice to you unless otherwise required by law.

2. Collection of Personal Information

You can visit the website without registering for an account. When you register an account, the information provided will be stored on our servers.

When you visit the website or making a purchase, we may automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information may include but is limited to devise information (device type and ID), connection information, geo-location information, statistics on page views, traffic to and from the website, referring URL, ad data, IP address and standard web log information; and information we collect through cookies, web beacons and similar technologies.

We also collect and store any information you enter on the website or that you provide to us when you purchase or products. This information includes, but is limited to information that you provide to us when you register for an account or for the Services that you use; additional information that you may provide to us; information provided in the context of cancellation, return, exchange, correspondence through our website or correspondence that is sent to us; information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device.  This may also include payment information such as information of your credit card, bank account or third-party payment account such as Paypal (the “Payment Information”).

We may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is limited to demographic data, navigation data, additional contact data, and additional data about you from other sources, such as public authorities.

3. Use of Personal Information

You agree that we may use your personal information for the following purposes:

  1. to provide you access to our services by means of e-mail or telephone;
  2. to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our policy;
  3. to personalize, measure and improve our services, content, and ads;
  4. to contact you, by e-mail, push notification, text message (SMS) or by telephone, to inquire about our Services or for any other purposes as set forth in this Privacy Policy; and
  5. to provide you with other services that you have requested, as described when we collected the information.

We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable legislation and regulations. We will not disclose your personal information to third parties for their marketing purposes without your explicit consent.

We may use your personal information to prevent, detect and investigate possible illegal activities, violations of our policy, fraud and/or data security breaches, and support decision making on products, websites, applications, services, tools, and communication.

We may share your personal information to comply with legal obligations or court orders; or if this is necessary for the prevention, detection or prosecution of criminal offences, such as fraud, deceit or prosecution.

Without limitation to the foregoing, we shall not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.

In case you visit our Website from a shared computer, we strongly recommend that you log off after each session. If you do not want the shared computer to remember you and/or your credentials, you will need to remove cookies and/or the history of your Website visits.

4. Cookies

When you use our Services, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies. We use cookies to help us identify you as a user, to provide you with a better experience on our Website, to measure promotional effectiveness and to ensure trust and safety on our Website. For more detailed information about our use of these technologies, we refer you to our Policy on Cookies, Web beacons, and Similar Technologies.

5. Marketing and Advertising

You agree that we may use the information collected by us to send you offers, whether personalized or not or to contact you by telephone regarding products or Services offered by us.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.

When you no longer wish to receive marketing communications from us, you can, where applicable, change your preferences in your account, or follow the unsubscribe link in the marketing communication you received.

If you do not wish to participate in our advertising personalization using your identified personal information or re-targeting/tracking programs, you can opt out by following the directions provided within the applicable advertisement.  The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics, and internal online services operation purposes. You may still see non-personalized advertisements, including ads based on general geographic region. In addition to that, we do not allow third parties to track or collect your personal information on our sites for their own advertising purposes without your explicit consent.

6. Access and Change to Personal Information

We cannot modify your personal information or account information. You can modify your own information by logging into your account. If you want to close your account (where applicable) with us, please send us a request. We will process your request within a reasonable period of time and process your personal information in accordance with applicable law. Alternatively, you can also contact Customer Support to access your personal information stored by us that is not directly accessible on our website, unless we are not required to provide access under applicable law. We may charge a fee to compensate costs; however, the fee shall not exceed the amount permitted by law. If your information is factually incorrect or incomplete or irrelevant for the purposes for which we process your information, you can request us to modify or delete your information. Such requests will be handled in accordance with applicable law.

7. Protection of Personal Information

We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorized access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us.

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.

8. General

Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you.  We have no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third-party tools to provide certain services, we will explicitly indicate which privacy policy applies to you. We, therefore, strongly encourage you to ask questions before you disclose your personal information to others.

Contact: If you have any questions about us and our Website please contact us by email-Support@kidsonwheelz.ca