KOW 24V Off-Roader UTV-Mx Electric Kids' Ride-On Car with Parental Remote Control- KOW
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Products that are faulty/defective may be returned or exchanged within 7 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase. Products that have been assembled/used CANNOT be returned, unless the defect cannot be detected until the product has been assembled/used.
When you need to request a return/exchange, please DO NOT send the product back until you first contact us and receive an RMA (Return Merchandise Authorization) from us with the return instructions. We reserve the right to charge a restocking fee equals to 30% of the purchase price for returns that are requested late, opened, damaged, or missing parts. Shipping paid during the purchase is not refundable.
Open box Items are finial Sale. Please reach out your rep with questions regarding warranty.
- Please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for the return, name of the purchaser, delivery address, and phone number to receive an RMA (Return Merchandise Authorization)
- In the event that an item is to be returned for reasons that are not due to our mistake or faulty/defective product, the customer is responsible for return freight/shipping cost.
- In any event, any returned product that is opened, used, damaged, or missing parts will result up in a restocking fee equals to 25% of the purchase price, unless the defect cannot be detected until the product has been assembled/used.
- When your RMA is authorized, please package all items adequately in the original box to prevent damage in transit, and please ensure that all packaging, accessories, and instructions are included. We recommend using a shipping method with tracking and insurance and signature confirmation. We are not responsible for any losses or damages caused by the return shipping. Please keep the shipping receipt and email us with the tracking number.
- Upon receipt of the package and completion of our inspection, a refund or replacement will be processed. If the product is found to be defective, we will either grant a full refund or a replacement at no additional cost. If the product is NOT defective, we will refund the original purchase price, less the returning shipping cost (if applicable), and restocking fee at 25% of the purchase price.
We have the expert support team ready via phone and email, along with parts and support videos. We offer spare parts for every item we sell for our customers only who purchased a vehicle on www.kidsonwheelz.ca. In rare situations that we are not able to troubleshoot an issue via phone or email, you may need to send the item in for a warranty claim. In this case please contact us for detailed instructions before you send in your product.
Scope of Warranty:
Kids On Wheelz warrants each product to be free of defects in materials or workmanship for 12 Months and 90 days on battery. The warranty is limited to the replacement of the faulty part and does not cover shipping costs.
The following conditions are not covered by our warranty:
- Products that are NOT purchased directly from us.
- Damages caused by the customer of any kind, including, but not limited to:
- damage resulting from abuse or misuse of the product;
- damage resulting from normal wear and tear;
- damage resulting from tampering, customization, or modifications by the customer;
- and damage resulting from exposure to heat, cold, water, snow, or other hazardous environments or agents.
- Failure to follow the minimum maintenance requirements.
- Lost, stolen, or vandalized products
- Damage caused by an accident.
- Damage resulting from commercial or rental use of the product.
Warranty Claim Procedures:
When you need to file a warranty claim, please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for a warranty claim, name of the purchaser, delivery address and phone number, along with the issue encountered and/or part needing replacement. You may be asked to return the original defective part before we can send you a replacement. We will get you the necessary component in a timely manner once we approve your warranty claim.
Labour to Repair or Replace Part:
We do not reimburse any labour cost you have incurred or you may incur in repairing the product or replacing the parts. However, we do provide free in-house labour on defective items that are still under their specified warranty period.
Damages during Shipping:
Please contact us IMMEDIATELY (within three (3) days after the date the product is delivered) with photos of damages during shipping and wait for further instructions. Original box and all packaging are REQUIRED to process the exchange on the damaged item. Please DO NOT assemble the product until we assess damage photos. In most cases, we will send out the part that was damaged during transportation so it will not warrant a return. In most cases, we will return and replace your item with the exact same model if the damaged parts cannot be replaced.
Package Theft AFTER Deliver:
While we do insure all packages with the shipping companies we use for lost or damaged items, Kids On Wheelz is not responsible for stolen packages AFTER they have been delivered to the recipient. Once the item is delivered by the shipping courier it is now considered the buyer’s property even if they are not home and did not sign for the package It is the buyer’s responsibility to protect the item from theft after delivering. It is recommended to track your package with the tracking information we provided and make an arrangement with the shipping company to be present to receive your item as some items may not require a signature.
Refusal Of Delivery
At the time of delivery if the item is refused, a 25% restocking fee will be charged. As well as $35 Handling fee from the carrier.
Returns on Wagons
Please Note all wagons come with a factory warranty, returns for all wagons are subject to each case.
please discuss with your sales rep
Cancellation On Ride On Cars
If you wish to cancel your order a fixed fee of $49.99 will be charged.
Final Sale Items
Please note All motorsport items and Apollo, Slane, Rosso Products are finial sale item, items will have a 30 day warranty only.
The 24V KOW UTV-MX has all the power, fun, and style your kid needs to get the job done. It is rough and rugged so it won't miss a beat as they venture out on tough terrain during everyday use of farmlands or wilderness exploration.
With two seats that hug them tight at every turn and a safety harness installed to keep them safe and you complete peace of mind.
There's no obstacle too big for this UTV all-rounder when it comes to tackling anything life throws at it as you can see on the video below.
The Maxpow is a durable and reliable vehicle that you can take out in the off-road terrain to get to where few others dare. This high-tech UTV lets you be carefree, knowing that even the harshest conditions won't stop it.
Designed with your kid’s useability in mind, this all-purpose machine has just about everything possible with its driver's dashboard for easy control of the entertainment settings, and comfortable seating for up to two passengers.
It also has upgraded 4x60w 240W motors which make it much faster and nimble than the older models we used to stock.
Parental Remote Control: The parental remote control allows you to take control of the car whenever you like and it also overrides the controls for safety. You also have the ability to control the car if your little one is unable to do so. This is great if you have even younger kids that can’t control the car for themselves yet.
Incredible Seat: The seat on this is Electric Ride on Car is incredible in feel, softness, and design, in fact, we'd go as far as to say that it puts some of the real car seats to shame. For those younger ones, the inclusion of a safety harness with soft padded shoulder pads and easy to use clip-on system is exactly what you are looking for in a ride on car. It also has a handy integrated boot storage compartment for all of those small toys.
Fully Featured In-Car Console: The In-Car console features a USB port, TF Card reader, Built-In Music, Battery Voltage Display, and best of all an AUX-In Port which gives you the ability to turn this into a Bluetooth capable audio system with the help of our Blue2Music Bluetooth Adapter. This is a game-changer for Electric Ride on Cars without built-in Bluetooth Connectivity!
All Around Functioning Light System: Electric Ride on Cars without lights are quite dull, and luckily most of our range features working lights. You need to see it in person to appreciate just how incredible they look! The front and rear lights complete the experience in this beautiful kids ride on car.
Integrated Multimedia Player: USB port, Built-In Music, Built-in FM/AM Radio, and best of all an AUX-In Port which gives you the ability to turn this into a Bluetooth capable audio system with the help of our Blue2Music Bluetooth Adapter. This is a game-changer for Electric Ride on Cars without built-in Bluetooth Connectivity.
Soft EVA Tyres - The soft EVA tyres make for a much smoother ride.The EVA tyre on the other hand is soft all round and makes the ride much more enjoyable and comfortable for your little one.
📣 Standout Features 📣
- DURABLE AND SAFE: Perfect gift for 3 years and up old kids under parental supervision. This 2 seater kids ride-on buggy comes with long-range 2.4Ghz parental remote control with a remote STOP function. Adjustable front leather seat with a convertible seat belt. Now standard with EVA rubber tires for better grip and a more realistic look. Start them young and add a car to the garage with this kid's ride-on truck.
- POWERFUL OUTPUT: Equipped with a 24V 7AH battery and 4 x 60W (totally 240W) motors. 3 speeds on remote controller, including LOW, FAST AND SUPER FAST (slow start then gently accelerates up fast speed). Integrated battery level indicator.
- FULL LED LIGHTS : Openable side doors for the easy pass in & out. Functional LED lights across the body include searchlights and wheels.
- REALISTIC DESIGN: Featured soft start and electric brake system for gradual acceleration and reliable braking. Four wheels independent suspension. Integrated handlebar for easy transfer of the vehicle without the battery power.
- High recommended charge over 12 hours before the first run. Now add it to your cart and let your kids enjoy childhood.
- CAUTION: Don't drive it in the rain or leave it uncovered in the rain.
Specification DIMENSION(Length x Width x Height) BOX 48 in x 25 in x 12 in WEIGHT BOX 54.2 lbs LOAD CAPACITY 310LB RECOMMENDED AGE 3+ MAXIMUM SPEED 3 - 11 km/h Number of Seats 2 Battery Type 24V 7Ah Battery Charging Time 8 - 12 hours Operation Time per Charge Up to 90mins Motor 4 x 60W