Burleigh Wagon 4 Seater
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Products that are faulty/defective may be returned or exchanged within 7 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase. Products that have been assembled/used CANNOT be returned, unless the defect cannot be detected until the product has been assembled/used.
When you need to request a return/exchange, please DO NOT send the product back until you first contact us and receive an RMA (Return Merchandise Authorization) from us with the return instructions. We reserve the right to charge a restocking fee equals to 30% of the purchase price for returns that are requested late, opened, damaged, or missing parts. Shipping paid during the purchase is not refundable.
Open box Items are finial Sale. Please reach out your rep with questions regarding warranty.
- Please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for the return, name of the purchaser, delivery address, and phone number to receive an RMA (Return Merchandise Authorization)
- In the event that an item is to be returned for reasons that are not due to our mistake or faulty/defective product, the customer is responsible for return freight/shipping cost.
- In any event, any returned product that is opened, used, damaged, or missing parts will result up in a restocking fee equals to 25% of the purchase price, unless the defect cannot be detected until the product has been assembled/used.
- When your RMA is authorized, please package all items adequately in the original box to prevent damage in transit, and please ensure that all packaging, accessories, and instructions are included. We recommend using a shipping method with tracking and insurance and signature confirmation. We are not responsible for any losses or damages caused by the return shipping. Please keep the shipping receipt and email us with the tracking number.
- Upon receipt of the package and completion of our inspection, a refund or replacement will be processed. If the product is found to be defective, we will either grant a full refund or a replacement at no additional cost. If the product is NOT defective, we will refund the original purchase price, less the returning shipping cost (if applicable), and restocking fee at 25% of the purchase price.
We have the expert support team ready via phone and email, along with parts and support videos. We offer spare parts for every item we sell for our customers only who purchased a vehicle on www.kidsonwheelz.ca. In rare situations that we are not able to troubleshoot an issue via phone or email, you may need to send the item in for a warranty claim. In this case please contact us for detailed instructions before you send in your product.
Scope of Warranty:
Kids On Wheelz warrants each product to be free of defects in materials or workmanship for 12 Months and 90 days on battery. The warranty is limited to the replacement of the faulty part and does not cover shipping costs.
The following conditions are not covered by our warranty:
- Products that are NOT purchased directly from us.
- Damages caused by the customer of any kind, including, but not limited to:
- damage resulting from abuse or misuse of the product;
- damage resulting from normal wear and tear;
- damage resulting from tampering, customization, or modifications by the customer;
- and damage resulting from exposure to heat, cold, water, snow, or other hazardous environments or agents.
- Failure to follow the minimum maintenance requirements.
- Lost, stolen, or vandalized products
- Damage caused by an accident.
- Damage resulting from commercial or rental use of the product.
Warranty Claim Procedures:
When you need to file a warranty claim, please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for a warranty claim, name of the purchaser, delivery address and phone number, along with the issue encountered and/or part needing replacement. You may be asked to return the original defective part before we can send you a replacement. We will get you the necessary component in a timely manner once we approve your warranty claim.
Labour to Repair or Replace Part:
We do not reimburse any labour cost you have incurred or you may incur in repairing the product or replacing the parts. However, we do provide free in-house labour on defective items that are still under their specified warranty period.
Damages during Shipping:
Please contact us IMMEDIATELY (within three (3) days after the date the product is delivered) with photos of damages during shipping and wait for further instructions. Original box and all packaging are REQUIRED to process the exchange on the damaged item. Please DO NOT assemble the product until we assess damage photos. In most cases, we will send out the part that was damaged during transportation so it will not warrant a return. In most cases, we will return and replace your item with the exact same model if the damaged parts cannot be replaced.
Package Theft AFTER Deliver:
While we do insure all packages with the shipping companies we use for lost or damaged items, Kids On Wheelz is not responsible for stolen packages AFTER they have been delivered to the recipient. Once the item is delivered by the shipping courier it is now considered the buyer’s property even if they are not home and did not sign for the package It is the buyer’s responsibility to protect the item from theft after delivering. It is recommended to track your package with the tracking information we provided and make an arrangement with the shipping company to be present to receive your item as some items may not require a signature.
Refusal Of Delivery
At the time of delivery if the item is refused, a 25% restocking fee will be charged. As well as $35 Handling fee from the carrier.
Returns on Wagons
Please Note all wagons come with a factory warranty, returns for all wagons are subject to each case.
please discuss with your sales rep
Cancellation On Ride On Cars
If you wish to cancel your order a fixed fee of $49.99 will be charged.
cancellation on pre order-
items ordered on pre order can not be can
Final Sale Items
Please note All motorsport items and Apollo, Slane, Rosso Products are finial sale item, items will have a 30 day warranty only.
Discover the versatile and stylish Burleigh Stroller Wagon From Australia, perfect for family outings and outdoor adventures. Explore our range and redefine your outdoor experience with convenience and ease. Top selling stroller wagon for adventure families,
Introducing Burleigh Wagon, Australia's first stroller wagon with a built-in cooler to keep food & drinks cold, built-in Bluetooth & even bench seating up
✓ Fits up to 4 kids with seatbelts included
✓ Approved to be used as a quad and/or double stroller
✓ Built in under-seat esky (ice chest) with plugs included
✓ Bench seating for up to 3 people- can hold up to 330lbs (150kg)
✓ All-terrain 9-inch rubber polyurethane tires
✓ 5th wheel steering system with 180 degree turning radius
✓ Dual cup holders included
✓ Meets safety standards of a quad stroller
✓ Detachable side wall for bench seating and accessibility
✓ Foot space or dual esky (ice chest) compartments
We are not your average wagon designed to simply cart around your gear. We are a hybrid of a wagon and a quad stroller that will make getting out of the house with your family easier and less stressful. Simply put, we carry all your gear PLUS your children safely and kids actually love to ride in it! Perfect for parks, theme parks, shopping, markets, festivals, beaches, and camping, where there is much to pack and not enough hands!
Bursting with innovative features to help you make the most of your time outdoors, your wagon quickly converts to a bench seat or a table. Imagine enjoying a picnic on the beach without annoying sand getting in the snacks you packed. Imagine pulling your wagon right up to the water's edge while your little ones splash in the waves as you relax on your wagon's bench seating and enjoy a cool drink from your wagon's esky.
Transform your wagon into a makeshift bed for nap time or even use it as a discrete, sand-free change-table for your little one. You will always have a spot to sit and relax or feed the baby with your wagon. The unique separate rear trunk storage is ideal for wet & sandy bathing suits, or any items that you want to keep from the reach of curious little hands, like your phone or car keys.
Unlike a canvas-folding wagon, the Burleigh Wagon doesn’t need repeated packing and unpacking. All of your outing essentials will be easily contained within your wagon during transport, including food and drinks to stay cold. Simply fold the handle over the top of the wagon. The whole unit fits neatly into the trunk of a standard SUV and some smaller vehicles, please see examples here.
If you are tired of dragging your stroller down the sand, carrying children and bags at the same time, having to make multiple trips back to the car, or listening to whining about tired legs 15 minutes into your day out, we may be just what you need!
- Maximum weight load - 330lbs (150kg)
- Ages 6 months+
-42.9"L x 22.4"W x 22"H (109cmL x 57cmW x 56cmH)
Personalize your wagon to suit your lifestyle! - We offer a range of optional accessories so you can customize your wagon. Check out some of our most popular add-ons below.
Side Storage Rack: Perfect for your surfboard, boogie board, umbrella, fishing rods, skateboard, scooter, yoga mat, Grazing Picnic Table and so much more!
Umbrella: A removable UV-protected canopy that is height adjustable and can pop straight into the sand from the wagon.
Snack Tray: A removable full snack tray with additional two cup holders (two adult cup holders come standard at the front of the wagon).
Bluetooth Speaker: Built-in Bluetooth speaker with not one, but two charging ports!
*GRANTED INTERNATIONAL PATENTS