Inflatable Kids Water Slide Bounce Castle with 480W Blower
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Products that are faulty/defective may be returned or exchanged within 7 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase. Products that have been assembled/used CANNOT be returned, unless the defect cannot be detected until the product has been assembled/used.
When you need to request a return/exchange, please DO NOT send the product back until you first contact us and receive an RMA (Return Merchandise Authorization) from us with the return instructions. We reserve the right to charge a restocking fee equals to 30% of the purchase price for returns that are requested late, opened, damaged, or missing parts. Shipping paid during the purchase is not refundable.
Open box Items are finial Sale. Please reach out your rep with questions regarding warranty.
- Please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for the return, name of the purchaser, delivery address, and phone number to receive an RMA (Return Merchandise Authorization)
- In the event that an item is to be returned for reasons that are not due to our mistake or faulty/defective product, the customer is responsible for return freight/shipping cost.
- In any event, any returned product that is opened, used, damaged, or missing parts will result up in a restocking fee equals to 25% of the purchase price, unless the defect cannot be detected until the product has been assembled/used.
- When your RMA is authorized, please package all items adequately in the original box to prevent damage in transit, and please ensure that all packaging, accessories, and instructions are included. We recommend using a shipping method with tracking and insurance and signature confirmation. We are not responsible for any losses or damages caused by the return shipping. Please keep the shipping receipt and email us with the tracking number.
- Upon receipt of the package and completion of our inspection, a refund or replacement will be processed. If the product is found to be defective, we will either grant a full refund or a replacement at no additional cost. If the product is NOT defective, we will refund the original purchase price, less the returning shipping cost (if applicable), and restocking fee at 25% of the purchase price.
We have the expert support team ready via phone and email, along with parts and support videos. We offer spare parts for every item we sell for our customers only who purchased a vehicle on www.kidsonwheelz.ca. In rare situations that we are not able to troubleshoot an issue via phone or email, you may need to send the item in for a warranty claim. In this case please contact us for detailed instructions before you send in your product.
Scope of Warranty:
Kids On Wheelz warrants each product to be free of defects in materials or workmanship for 12 Months and 90 days on battery. The warranty is limited to the replacement of the faulty part and does not cover shipping costs.
The following conditions are not covered by our warranty:
- Products that are NOT purchased directly from us.
- Damages caused by the customer of any kind, including, but not limited to:
- damage resulting from abuse or misuse of the product;
- damage resulting from normal wear and tear;
- damage resulting from tampering, customization, or modifications by the customer;
- and damage resulting from exposure to heat, cold, water, snow, or other hazardous environments or agents.
- Failure to follow the minimum maintenance requirements.
- Lost, stolen, or vandalized products
- Damage caused by an accident.
- Damage resulting from commercial or rental use of the product.
Warranty Claim Procedures:
When you need to file a warranty claim, please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for a warranty claim, name of the purchaser, delivery address and phone number, along with the issue encountered and/or part needing replacement. You may be asked to return the original defective part before we can send you a replacement. We will get you the necessary component in a timely manner once we approve your warranty claim.
Labour to Repair or Replace Part:
We do not reimburse any labour cost you have incurred or you may incur in repairing the product or replacing the parts. However, we do provide free in-house labour on defective items that are still under their specified warranty period.
Damages during Shipping:
Please contact us IMMEDIATELY (within three (3) days after the date the product is delivered) with photos of damages during shipping and wait for further instructions. Original box and all packaging are REQUIRED to process the exchange on the damaged item. Please DO NOT assemble the product until we assess damage photos. In most cases, we will send out the part that was damaged during transportation so it will not warrant a return. In most cases, we will return and replace your item with the exact same model if the damaged parts cannot be replaced.
Package Theft AFTER Deliver:
While we do insure all packages with the shipping companies we use for lost or damaged items, Kids On Wheelz is not responsible for stolen packages AFTER they have been delivered to the recipient. Once the item is delivered by the shipping courier it is now considered the buyer’s property even if they are not home and did not sign for the package It is the buyer’s responsibility to protect the item from theft after delivering. It is recommended to track your package with the tracking information we provided and make an arrangement with the shipping company to be present to receive your item as some items may not require a signature.
Refusal Of Delivery
At the time of delivery if the item is refused, a 25% restocking fee will be charged. As well as $35 Handling fee from the carrier.
Returns on Wagons
Please Note all wagons come with a factory warranty, returns for all wagons are subject to each case.
please discuss with your sales rep
Final Sale Items
Please note All motorsport items and Apollo, Slane, Rosso Products are finial sale item, items will have a 30 day warranty only.
PVC-coated oxford cloth ensures qualified tear resistance for extended service life. Also, the protective mesh wall makes kids jump in a safe area and bouncer stakes firmly fix the water slide in place. In the castle, there is a 63" x 60.5" bouncing mat connected with a long slide through which kids can whoosh into the cool water pool. More, with an inflatable basketball and target balls, children can play more games for endless fun. Besides, parents can place the water slide indoors without water as a bouncing castle. 3 kids between 3 and 12 years old can play together. As a reminder, weight of each kid should lower than 66 lbs and the load capacity of inflatable part is 200 lbs. After receiving package, you will get a deflated water slide, a 480W blower, a carry bag, 7 bouncer stakes, 8 repair patches, 4 target balls, an inflatable basketball and a pump for basketball.
If you are looking for a slide bouncer like this, do not hesitate to place an order!
- Can accommodate 3 kids of 3-12 years old at the same time
- Dry status for indoor playing and wet status for outdoor enjoyment
- 840D PVC-coated oxford cloth for stronger wear resistance to resist tenser jumps
- Comes with 4 target balls for exciting pitching games with friends
- Use an included hand pump to inflate the basketball for shooting game
- All-round protective mesh wall to prevent dangerous falling for better safety
- Make use of 8 repair patches to get rid of accidental damages
- Entrance with hook and loop fastener for easy access
- Compact deflated water slide is easy to be stored in a carry bag
- Rich and bright colors bring toddlers an attractive water activity center
- The 480W blower is included for convenience
● High-Strength Oxford for Safety: The water slide is made of 420+840D oxford cloth. In particular, the 840D oxford is fully coated with thick PVC to achieve better wear resistance and tear resistance. Together with dense security mesh wall, the water slide creates a scientific safe playing center.
● Endless Fun with Different Designs: In addition to a resilient jumping area, its long slide enables children to whoosh into the cool water pool. More, toddlers can experience the excitement of shooting with high jumps. And pitching game helps promote friendships among kids.
● Practical Wet Dry Combo for Versatility: The water slide is not limited to outdoor use, but can also be used indoors, which depends on whether water is added. Filled with water, it can be placed in the backyard bringing enjoyable coolness in hot summer. In dry condition, it is turned into a colorful bouncing castle for exciting jumps.
● Perfect Party Paradise for Friends: To meet kids' social needs, the water slide bouncer is designed to accommodate 3 toddlers from 3 to 12 years old at the same time. However, weight of each kid should be under 66 lbs and the overall load capacity of inflatable part can reach 200 lbs.
● Abundant Lovely Accessories: In the package, there is a deflated water slide, a 480W blower, a carry bag, 7 bouncer stakes, 8 repair patches, 4 target balls, an inflatable basketball and a pump for basketball. Plus, as a reminder, the blower and water slide will be delivered in two packages.
|Material:||420D+840D Oxford cloth|
|Overall dimension:||161.5" x 122" x 75.5" (L x W x H)|
|Bouncing area:||63" x 60.5" (L x W)|
|Pool depth:||8" (H)|
|Suitable age:||3-12 Years old|
|Individual weight limit:||66 lbs|
|Total load capacity of inflatable part:||200 lbs|
|Net weight:||26.5 lbs|