Kids Inflatable Bouncy Castle with Double Slides and Air Blower
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Products that are faulty/defective may be returned or exchanged within 7 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase. Products that have been assembled/used CANNOT be returned, unless the defect cannot be detected until the product has been assembled/used.
When you need to request a return/exchange, please DO NOT send the product back until you first contact us and receive an RMA (Return Merchandise Authorization) from us with the return instructions. We reserve the right to charge a restocking fee equals to 30% of the purchase price for returns that are requested late, opened, damaged, or missing parts. Shipping paid during the purchase is not refundable.
Open box Items are finial Sale. Please reach out your rep with questions regarding warranty.
- Please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for the return, name of the purchaser, delivery address, and phone number to receive an RMA (Return Merchandise Authorization)
- In the event that an item is to be returned for reasons that are not due to our mistake or faulty/defective product, the customer is responsible for return freight/shipping cost.
- In any event, any returned product that is opened, used, damaged, or missing parts will result up in a restocking fee equals to 25% of the purchase price, unless the defect cannot be detected until the product has been assembled/used.
- When your RMA is authorized, please package all items adequately in the original box to prevent damage in transit, and please ensure that all packaging, accessories, and instructions are included. We recommend using a shipping method with tracking and insurance and signature confirmation. We are not responsible for any losses or damages caused by the return shipping. Please keep the shipping receipt and email us with the tracking number.
- Upon receipt of the package and completion of our inspection, a refund or replacement will be processed. If the product is found to be defective, we will either grant a full refund or a replacement at no additional cost. If the product is NOT defective, we will refund the original purchase price, less the returning shipping cost (if applicable), and restocking fee at 25% of the purchase price.
We have the expert support team ready via phone and email, along with parts and support videos. We offer spare parts for every item we sell for our customers only who purchased a vehicle on www.kidsonwheelz.ca. In rare situations that we are not able to troubleshoot an issue via phone or email, you may need to send the item in for a warranty claim. In this case please contact us for detailed instructions before you send in your product.
Scope of Warranty:
Kids On Wheelz warrants each product to be free of defects in materials or workmanship for 12 Months and 90 days on battery. The warranty is limited to the replacement of the faulty part and does not cover shipping costs.
The following conditions are not covered by our warranty:
- Products that are NOT purchased directly from us.
- Damages caused by the customer of any kind, including, but not limited to:
- damage resulting from abuse or misuse of the product;
- damage resulting from normal wear and tear;
- damage resulting from tampering, customization, or modifications by the customer;
- and damage resulting from exposure to heat, cold, water, snow, or other hazardous environments or agents.
- Failure to follow the minimum maintenance requirements.
- Lost, stolen, or vandalized products
- Damage caused by an accident.
- Damage resulting from commercial or rental use of the product.
Warranty Claim Procedures:
When you need to file a warranty claim, please email us at Support@kidsonwheelz.ca and include in your email a copy of your invoice/receipt, order date, product name, the reason for a warranty claim, name of the purchaser, delivery address and phone number, along with the issue encountered and/or part needing replacement. You may be asked to return the original defective part before we can send you a replacement. We will get you the necessary component in a timely manner once we approve your warranty claim.
Labour to Repair or Replace Part:
We do not reimburse any labour cost you have incurred or you may incur in repairing the product or replacing the parts. However, we do provide free in-house labour on defective items that are still under their specified warranty period.
Damages during Shipping:
Please contact us IMMEDIATELY (within three (3) days after the date the product is delivered) with photos of damages during shipping and wait for further instructions. Original box and all packaging are REQUIRED to process the exchange on the damaged item. Please DO NOT assemble the product until we assess damage photos. In most cases, we will send out the part that was damaged during transportation so it will not warrant a return. In most cases, we will return and replace your item with the exact same model if the damaged parts cannot be replaced.
Package Theft AFTER Deliver:
While we do insure all packages with the shipping companies we use for lost or damaged items, Kids On Wheelz is not responsible for stolen packages AFTER they have been delivered to the recipient. Once the item is delivered by the shipping courier it is now considered the buyer’s property even if they are not home and did not sign for the package It is the buyer’s responsibility to protect the item from theft after delivering. It is recommended to track your package with the tracking information we provided and make an arrangement with the shipping company to be present to receive your item as some items may not require a signature.
Refusal Of Delivery
At the time of delivery if the item is refused, a 25% restocking fee will be charged. As well as $35 Handling fee from the carrier.
Returns on Wagons
Please Note all wagons come with a factory warranty, returns for all wagons are subject to each case.
please discuss with your sales rep
Final Sale Items
Please note All motorsport items and Apollo, Slane, Rosso Products are finial sale item, items will have a 30 day warranty only.
Jumping, sliding and playing, your little one will spend one after another happy days in the giant inflatable bounce house!
The bounce house consists of a variety of entertainment elements, including 2 slides, a ball pit, a jumping area, a basketball hoop and a climbing wall, delighting children and their friends in the parties. The surrounding mesh walls allow you to keep an eye on them inside for safety concerns. And the sweet accessories, such as the carrying bag, enable hassle-free storage and transport. Therefore, you can set up the jumping castle anywhere to have fun. Since the powerful 480W blower can inflate the bouncer in minutes, your kids won’t wait for long!
A 480W air blower (excluded) is recommended for inflation.
1.The product needs a constant supply of air from the blower (which inevitably produces some noise). It is normal that some air coming from the fabric surface and seams.
2. Please keep it in dry and ventilated place when not in use.
If you are looking for a bounce house like this do not hesitate to place an order!
- Perfect gift choice that entertains kids and brings outdoor fun
- Accommodate up to 4 kids with individual weight limit of 66 lbs
- Allow kids to slide, bounce and climb in the inclusive play center
- Includes an inflatable basketball and a hoop for kids to practice shooting
- Crafted from premium oxford cloth that is tightly stitched for durability
- Ventilated mesh netting is conducive to keep kids cool and safe
- The kid’s jumper can be deflated and packed in the carrying bag for easy storage
- 7 bouncer stakes to fix the jumping house
Perfect Gift Choice for Kids: The giant jumper house with an inflated size of 12.5ft x 10ft x 6ft accommodates 3-4 kids at a time and provides a fantastic play center for them. It encourages your little ones to jump and slide, which promotes their growth and is good for their health both physically and mentally.
● A Variety of Fun: The inflatable bouncy castle combines 2 slides, a ball pit, a jumping area, a basketball hoop and a climbing wall, providing endless fun to entertain kids. What's more, the bounce castle also comes with an inflatable basketball, which allows kids to practice shooting and add more fun.
● Funny yet Secure Play Center: Made of durable and tear-resistant oxford cloth, the slide n' bounce playhouse features excellent durability to provide longtime company. Besides, the jumping kids are protected by the safe mesh walls, which ensure great ventilation at the same time. And when they are sliding down, the handrails will also keep them safe.
● Inclusive Package for Convenient Use: On windy days, you can fix the bouncer with the 7 ground stakes for a more stable bouncing platform. And in the package, except for the bouncer stakes and inflatable ball, there are also 12 repair patches, a carrying bag and a hand pump for convenient use and maintenance.
● Start to Play in No Time: With the illustrated instruction and detailed guide, you can set up the bouncy castle in the backyard with ease. Just unfold the product and connect with a recommended 480W blower (not included), the castle will be inflated in minutes. And remember to keep the blower running when kids are playing.
|Color:||Red, Blue, Yellow|
|Overall dimensions||12.5ft x 10ft x 6ft (L x W x H)|
|Recommended Age:||3-10 Years Old|
|Maximum weight of inflatable area:||265 lbs|
|Individual weight limit:||66 lbs|
|Accommodate:||up to 3-4 Kids|